General InformationFirst name *Last name *Preferred NameGender *Select an optionFemaleMaleNon-binaryOtherNot DisclosedHome phone numberMobile phone number *Personal Email *Address InformationCountry of residence *AustraliaAfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Sint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo, Democratic Republic of theCook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzechiaCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatiniEthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHoly See (Vatican City State)HondurasHong KongHungaryIcelandIndiaIndonesiaIran, Islamic Republic ofIraqIrelandIsle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea, Democratic People's Republic ofKorea, Republic ofKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia, Federated States ofMoldova, Republic ofMonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNetherlands AntillesNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth MacedoniaNorthern Mariana IslandsNorwayOmanPakistanPalauPalestine, State ofPanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwanTajikistanTanzania, United Republic ofThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited StatesUnited States Minor Outlying IslandsUruguayUzbekistanVanuatuVenezuela (Bolivarian Republic of)VietnamVirgin Islands, BritishVirgin Islands, U.S.Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsAddress *Find and select your address or enter manuallyState *Select an optionAddress API - Mapping StateSelect an optionAustralian Capital Territory - ACT - ACTNew South Wales - NSW - NSWNorthern Territory - NT - NTOverseas - OverseasQueensland - QLD - QLDSouth Australia - SA - SATasmania - TAS - TASVictoria - VIC - VICWestern Australia - WA - WACity *Postcode *AttachmentsResume *Please upload your resumeWork ExperienceCompanyPosition titleIs current position?Select an optionYesNoStart dateEnd dateremoveCompanyPosition titleIs current position?Select an optionYesNoStart dateEnd dateremoveadd anotherEducation HistoryDegree nameType of DegreeSelect an optionHSCAssociate DegreeBachelor DegreeMasters DegreeDoctorateUniversityStart DateEnd dateremoveDegree nameType of DegreeSelect an optionHSCAssociate DegreeBachelor DegreeMasters DegreeDoctorateUniversityStart DateEnd dateremoveadd anotherSkillsRecruitment ProcessThe recruitment process across the Australia Post Group (Startrack, Decipha, Securepay) differs for each role and is designed to help ensure that we’re looking at the right role for you. Depending on the role you’ve applied for you may be asked to complete a combination of the following:An online application formAn online assessment which may include video, text, multiple choice or audio responsesA phone interview with a Talent Acquisition ConsultantA face to face interviewA driving or riding assessment (for driving roles)An online character checkA medical assessment (including a drug and alcohol test)Working RightsPlease select the option that applies to you: * Current Australian permanent resident or citizen Current New Zealand Citizen I am on a current Working Visa I am on a Humanitarian or Refugee Visa I require sponsorshipPlease provide your visa expiry date *Please provide your 3 digit visa sub-class *DiversityWe're working hard to build an inclusive workforce that's as diverse as the communities we serve. You can read more about what we're doing here (opens in a new tab)Do you identify as someone living with disability? * Yes No Prefer not to sayDo you require any adjustments to be made to the recruitment process and / or to the role? * Yes NoPlease confirm if you’re comfortable for your contact details to be shared with our Diversity & Inclusion Accessibility Partner. If your application is successful they can connect you with our Accessibility Matters employee network * Yes NoDetails to make recruiting process more accessibleHave you been referred to this opportunity by a Disability Employment Services provider? * Yes NoIf yes, please choose from the following options: *atWorkOtherOCTECAimBig EmploymentuLaunchAPM EmploymentMAX EmploymentMission Australia Employment ServicesThe Salvation Army Employment PlusUnitingmoreWise EmploymentDetails, if 'other' *We use multiple methods of communication throughout the recruitment process. If you prefer for us to communicate with you using a particular method, please detail below: * Phone Email Text message OtherIf other, please specify *Do you identify as an Australian Aboriginal and/or Torres Strait Islander? * Yes No Prefer not to sayPersonal DetailsPlease select the option that applies to you: * Current Australia Post Group employee (including StarTrack) Previous Australia Post Group employee (including StarTrack) Current Australia Post Group contractor Previous Australia Post Group contractor Never contracted or employed by the Australia Post GroupFlag - Previous EmployeeSelect an optionPlease enter your previous Personnel Number/APSHave you accepted a VRP (Voluntary Redundancy Package) from the Australia Post Group within the last 2 years? * Yes NoNotice Period No notice period 1 - 2 weeks 3 weeks - 1 month Over 1 monthAt Australia Post safety is at the forefront of everything we do. As part of our recruitment process all prospective employees are required to undergo a full background check and medical assessment including alcohol and drug testing to ensure they safely meet the role requirements. Do you agree to this should you progress to this stage? * Yes NoDate of BirthAll personal and private data collected at the point of application is not visible to throughout the recruitment and selection process. Personal information captured supports streamlined onboarding for successful candidates and anonymised data is used to devise attraction and sourcing strategies aligned to our diverse and inclusive workforce. Please provide your date of birth as per your driver’s licence or birth certificate.Please provide your date of birth *Application QuestionsApplication Form - PSO Metro RuralYour ExperiencePlease indicate how many years customer service experience you have: * More than 5 years 2 - 5 years 6 months to 2 years Less than 6 months NoneRole RequirementsThis role involves repetitive body movements including twisting, bending and lifting heavy objects regularly. Please select the option that applies to you: * I am comfortable lifting up to 16kgs repetitively I am comfortable lifting up to 30kgs repetitively I am unable to lift repetitivelyOur relief roles require travel between outlets. Please confirm that you're able to meet this requirement: * Yes NoInitial training may require you to work full time, Monday to Friday. Are you able to commit to this? * Yes NoRates of PayPermanent rate The pay rate for permanent and fixed-term positions is $27.48 plus 12% superannuation per hour for the first 3 months of employment. This increases to $29.37 per hour thereafter. Casual RateThe pay rate for casual positions is $34.66 per hour plus 12% superannuation for the first 3 months of employment and increases to $35.98 thereafter.Please note, junior rates apply to those under 21 years of age in casual roles.Are you comfortable with the hourly rates outlined? * Yes NoRole PreferencesYour AvailabilityWe need the right people rostered at the right time to service our communities, this means the majority of our positions are part time, generally 20-25 hours per week, comprising of fixed term, permanent, casual and casual relief. Please note that for our relief roles, some travel may be required to other outlets.Please indicate all work types you're interested in: *Permanent Part TimeCasualReliefFlexible for all Part Time positionsmoreTo support the communities that we are part of, our post offices are open from early Monday morning through to late Friday evening and also half day Saturdays. Please select your availability: *Select an optionAll DayMorningAfternoonPlease confirm your availability: *Monday to Saturday anytimeMonday to Friday 8:30am - 5pmMonday to Friday 8:30am - 6pmSaturday 8:30am - 2pmmorePlease confirm your availability: *Monday to Friday 8:30am - 2pmMonday to Friday 8:30am - 1pmmorePlease confirm your availability: *Monday to Friday 12pm - 5:30pmMonday to Friday 1pm - 5pmMonday to Friday 11am - 5:40pmmoreAustralia Post will consider your residential address when reviewing suitable roles. Please select the distance you are willing to travel each day for work: * Daily travel up to 10km Daily travel up to 20km Daily travel up to 50kmAcknowledgementBy selecting "I acknowledge" from the checkbox below, I acknowledge that I have read the Privacy Policy (opens in a new tab) and hereby consent to the terms described therein.I acknowledge *button barSubmit Cancel Hidden FieldsResume & Cover Letter requiredResumeAre There LIcense Requirements?NoRecruitment Team - Job VariableRetail