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Help us deliver like never before
The world is changing fast, and so are we. In this role, you’ll combine hands-on technical expertise with day-to-day leadership to keep our automated processing and transport operations running at their best. You’ll support the Technical Shift Leader to coordinate maintenance activity, guide technicians through complex fault finding and improvement work, and help build a safety-first culture that enables reliable delivery for customers across the country.

About the opportunity 
As our Technical 2IC (PT06), you’ll report to the Technical Shift Leader and play a key role in coordinating, planning and supporting maintenance activities across multiple sites. You’ll provide technical leadership to optimise automation reliability, availability and performance, and you’ll step into the Shift Leader role when required. You’ll also work closely with Engineering Leads and subject matter experts to resolve complex diagnostic issues, drive performance improvements and ensure maintenance work is completed, recorded and compliant in SAP.

About the facility
 As part of the Victorian Technical Services team, you’ll help lead maintenance support across a network of automated facilities, partnering closely with operational leaders to keep processing equipment performing safely and reliably. The technology you’ll work with includes automation systems and conveyors controlled by PLC (Programmable Logic Controller) and VFD (Variable Frequency Drive), along with network communications, digital address recognition systems and other modern processing technology.

You’ll be

• Supporting the Technical Shift Leader to coordinate and deploy maintenance work plans across multiple sites
• Stepping into the Shift Leader role when required to ensure continuity of technical support and team leadership
• Providing technical leadership to diagnose and repair complex automation faults, manage escalations and restore equipment performance
• Working with Engineering Leads/SMEs to resolve complex diagnostic problems and deliver performance enhancement and process improvement activities
• Optimising team effort and capability—identifying skill gaps, supporting coaching and knowledge transfer, and strengthening team engagement
• Ensuring maintenance quality and compliance by following up completion and sign-off of allocated work in SAP each shift
• Leading with safety and wellbeing—building safety conversations into daily work and ensuring compliance with relevant policies and procedures
• Acting as a key contact point for operational managers on complex/escalated technical issues in the absence of the Shift Leader

About you

• Qualifications: Certificate IV in Electrical or Mechanical Engineering (or equivalent). Diploma in Electrical or Mechanical Engineering (or equivalent) is desirable (or working towards).
• Relevant trade/engineering qualification with proven supervisory experience
• Extensive technical maintenance experience, with a high level of technical knowledge on processing equipment and the ability to diagnose and repair complex system faults
• Proficiency with SAP plant maintenance and materials management modules (and using SAP/reports for maintenance and stores management)
• Strong communication skills (verbal and written) and the ability to build effective relationships in a team-based environment
• Demonstrated commitment to maintaining a safe working environment and supporting compliance with OH&S policies and procedures
• Certificate IV in Business (Frontline Management) and/or Project Management is desirable

How we’ll deliver for you

• Leadership + technical development: Ongoing coaching, mentoring and opportunities to build leadership capability while staying hands-on with cutting-edge automation.
• Meaningful operational impact: Work on complex, high-throughput equipment where reliability and safety make a real difference to customers every day.
• Competitive Salary: Earn $112,901 + annually (with additional earnings from penalties and overtime). We offer a clear pay structure with a guaranteed annual pay increase.
• Diverse Work Environment: Every day is different! From preventative maintenance to breakdown support, you'll work on a variety of tasks, ensuring our operations run smoothly.
• Team Collaboration & Culture: Work independently and as part of a team. Be part of a culture where everybody feels they belong, are valued and can bring their authentic self to work every day.
• Post Perks: Exclusive discounts and cashback offers on hundreds of popular brands (e.g. Woolworths, Coles, JB Hi-Fi, Booking.com)

Next steps for external applicants
As part of our recruitment process, external applicants will complete a short online activity. It’s a quick, engaging way to learn more about the role and show us your strengths. If you’re successful at this stage, you’ll then be invited to attend our Engagement Centre Day. This is an opportunity to visit one of our facilities, meet some of our leaders, gain deeper insight into Australia Post and the day‑to‑day aspects of the role, and highlight the skills and experience you can bring to the team.

We’re delivering together
At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.

We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees.

We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace. If you have any questions about accessibility, please contact our Diversity & Inclusion team on inclusivecareers@auspost.com.au.

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