Australia Post Home Page

Help us deliver like never before 
 Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and our people. We’re moving forward and we want you to come along for the ride.  

About the opportunity  
 We’re seeking a dynamic Senior Portfolio Change Manager to become a key member of our Enterprise Change Leadership Team. Reporting to the Head of Enterprise Change this role will oversee and coordinate change initiatives across a strategic portfolio, ensuring that each project aligns with our broader business goals. 

As a key contributor in uplifting change capability, you’ll help shape the future of Australia Post, enhancing our overall effectiveness and driving the successful delivery of our strategic objectives.

You will be an expert in Change Management practices and outcomes, with the ability to work with executives and key stakeholders, as well as leading, coaching and guiding a team of change professionals to deliver the portfolio’s outcomes. 

This is your opportunity to play a pivotal role in uplifting our organisation’s ability to adapt and thrive, contributing to the long-term success of Australia Post.

 What you’ll deliver with us 

• Lead and manage a team of change practitioners to effectively assess, estimate, plan and deliver change management for complex change projects or programs in the portfolio
• Develop a portfolio change strategy and plan that enhances strategic oversight, optimise resource allocation and minimise stakeholder impact
• Engage with and influence senior and executive stakeholders to ensure alignment and support for change initiatives 
• Provide a holistic approach to analyse and manage the portfolio's change impacts for stakeholders and the enterprise
• Ensure that program teams interface with the business in a coordinated and unified way to improve the employee experience and reduce the time-to-business benefits of projects
• Provide coaching for senior and executive leaders and program managers
• Drive the use of the Change Management Delivery Framework tools, processes, and resources across the portfolio, including the Single View of Change

About you   

• Degree qualified in business or a related field, or demonstrated business experience
• 10+ years' experience with end-to-end project management of complex, cross-functional projects and teams
• Demonstrated experience across the full spectrum of change management and Transformation projects/programs, artefacts, tools and techniques including large scale complex technology or operating model initiatives.  
• Demonstrated experience using change management principles, theories, practices including business benefits realisation and their application to programs of work (Prosci or equivalent accredited)
• Knowledge of project management disciplines and associated industry standards (e.g. PMI), and understanding of Waterfall and Agile/SAFe delivery mechanisms
• Relevant (intermediate) understanding of technical, legislative, contractual and compliance obligations affecting program/project
• Demonstrate proven experience in managing projects of varying size and disciplines - meeting business critical deadlines across multiple assignments preferably within large, complex organisations
• Excellent communication (written and oral), negotiation, consulting, presenting skills and facilitation of large groups to gather requirements from stakeholders/business functions
• Strong commercial and financial acumen

How we’ll deliver for you

• Join one of the most culturally and linguistically diverse workforces in Australia, with people of all ages, genders and walks of life
• We deliver on our values of Trust, Inclusivity, Empowerment and Safety every day. They’re the TIES that bind our team together
• Immerse yourself in the AP Way – where every single team member partakes in a learning module to help understand the vital role we play in delivering on our strategy and purpose

We're delivering together

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees. 

We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees. We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace.  If you have any questions about accessibility, please contact our Diversity & Inclusion team on inclusivecareers@auspost.com.au 

See and hear more about what it's like to work in business support with us: