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Help us deliver a better tomorrow

Australia Post is delivering for all Australians. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. 

About the opportunity

This is a rare chance to step into a senior leadership role where people, technology, and purpose come together. As our Senior Manager, People Systems, you’ll play a key role in shaping the systems that support the full employee experience at Australia Post.

You’ll provide leadership across planning, prioritisation, and delivery, ensuring that system enhancements and support activities are aligned to strategic priorities, compliance obligations, and user experience goals. You’ll merge big-picture thinking with day-to-day impact and drive real change across the organisation.

What you’ll deliver with us

As a key member of the People Systems leadership team, you’ll be responsible for uplifting delivery capability, and fostering a culture of collaboration, safety, and accountability. You’ll work alongside Product Owners, Enterprise Services, Centres of Expertise and other key teams to align priorities, build delivery momentum, and get the most out of our systems investments.

You’ll also:

• Lift delivery maturity by embedding program management disciplines and Agile ways of working, including quarterly, iteration and sprint planning and retrospectives
• Manage vendor relationships and service agreements to maximise value and performance
• Champion a culture of continuous improvement, focusing on user experience and process simplicity
• Collaborate closely with Enterprise Services on architecture, integration, and technical enhancements
• Lead inclusively by creating a safe, engaged and high-performing environment for your team

About you

You’re a people-first leader with a strong delivery mindset and proven success. You bring clarity and calm to complex challenges and have a knack for connecting strategy with action. You know how to navigate large organisations, influence stakeholders, drive vendor performance and make things happen – all while keeping people at the heart of your work.

You’ll also need:

• Experience in Human Resources, with deep knowledge of enterprise systems and vendor management
• Proven success leading complex programs and delivering value through Agile and program delivery frameworks
• Strong stakeholder engagement skills, with the ability to influence across business, tech, and vendors
• Commercially savvy with a strong grasp of procurement, vendor performance, and contract management
• A degree in HR, Business or a related field; certifications in Agile, program or vendor management are a bonus

How we’ll deliver for you

• Join one of the most culturally and linguistically diverse workforces in Australia, where we’re all ages, genders and come from all walks of life.
• We deliver on our values of Trust, Inclusivity, Empowerment and Safety every day. They’re the TIES that bind our team together.
• Immerse yourself in the AP Way – where every single team member partakes in a learning module to help understand the vital role we play in delivering on our strategy and purpose.

We’re delivering together 

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.

We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees.

We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace.  If you have any questions about accessibility, please contact our Diversity & Inclusion team on inclusivecareers@auspost.com.au

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