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Help us deliver freight services like never before

Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.  

About the opportunity 

This is a unique opportunity within our commercial go to market team to help us create a sustainable future by uplifting our market positions and the profitability of deals within freight services. You will be a key part of driving better quality outcomes across retention and acquisition. In this role as well you will deliver the future freight services portfolio by helping to harmonise our existing product suite in line with our customer experience goals and to establish Australia Post as a strong player in the same day segment.

As the role assists in driving our customer growth strategy, you will be a critical part of representing our customers’ voice back to the product team.  

What you’ll achieve in this role 

• You will assist in establishing and managing a specialising practice, providing deep and specialist product knowledge for design & development.
• You’ll support a specialist team that consults with sales, customers and other teams involved in designing and developing solutions. Providing specialist and deep product knowledge and expertise during the design, proposal and development stage of non-standard solutions.
• You’ll help the team generate innovative ideas and effort around best practice, product development.
• You will drive the creation and management of specialist area dashboards to help make better recommendations.
   

About you  

You will bring experience and knowledge of Australia Post’s product suite and a strong ability to support an empowered product strategy, go to market and programs function. 

You’ll also need   

• Experience within the freight industry and exposure to either B2B, B2C or International Freight products and pricing. 
• An ability to negotiate and influence at a senior level, bringing commercial and governance perspectives to your conversations.
• Strong strategic partnership skills.
• An ability to develop the skills to support the building of a strategic go to market framework and associated roadmap for delivery with clear program deliverables and quantifiable success measures.  
   

How we’ll deliver for you

• A high visibility and important role within our product infrastructure that has a direct impact into building a sustainable business, supporting each other and delighting our customers.
• Work closely with senior stakeholders and encounter intellectually stimulating challenges.
• Further development opportunities available.
   

This role can be performed from Sydney  (Cleveland St), Brisbane (Queen St) or Melbourne (Swan St) offices. 

We’re delivering together 

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees. 

We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees. We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace.  If you have any questions about accessibility, please contact our Diversity & Inclusion team on inclusivecareers@auspost.com.au

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