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Help us deliver like never before 
Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.  

About the opportunity  

Australia Post’s Enterprise Services team (Technology function) is driving a significant transformation. Working with teams across Australia Post, Enterprise Services aims to deliver better experiences for customers, communities and team members through innovation, AI, data, and security.

As the Senior Communications Manager partnering with our Executive General Manager (EGM), Enterprise Services, and their Technology teams, you will engage audiences about our technology transformation. Reporting within the Corporate Communications team, you will also play a crucial role in safeguarding and enhancing our reputation, while delivering an impactful communications strategy.

What you’ll deliver with us  

• Design and execute a dynamic communications strategy supporting Australia Post’s strategy and Enterprise Services’ priorities
• Highlight to internal and external stakeholders Australia Post’s innovations that enhance customer, community, and team member experiences
• Boost leadership visibility through internal channels, town halls, and public speaking opportunities
• Lead internal communications to increase team member engagement, support change adoption, and foster Our AP Way culture
• Craft and manage communication plans for major tech transformation programs and organisational changes
• Foster transparent, timely, two-way communication between leadership and team members
• Build and maintain strong relationships with stakeholders across Enterprise Services and other business units

About you

You are organised, efficient, adaptable and have a solution-focused attitude. You’re inquisitive, proactive, eager to get stuff done, and enjoy building strong relationships with team members and stakeholders across the business.

What are we looking for?

• 10+ years' experience as a communications professional in a large, complex, and highly regulated organisation
• Experience in developing, executing, and evaluating communication plans
• Excellent understanding of a wide variety of communication channels and techniques, including digital communications
• Natural curiosity about issues and developments about current news issues, and in the broader community socio-political environment
• Highly organised and efficient
• Demonstrated leadership, interpersonal, change communication and project management skills
• Understanding of issues and reputational impact to the enterprise

How we’ll deliver for you

• Be part of one of Australia’s most culturally diverse workforces
• Experience our values—Trust, Inclusivity, Empowerment, and Safety – the TIES that bind together
• Immerse yourself in the Our AP Way culture program to understand the critical role we play in delivering our purpose and strategy

We’re delivering together 
At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees. 

We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees. We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace.  If you have any questions about accessibility, please contact our Diversity & Inclusion team on inclusivecareers@auspost.com.au 

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