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General information

Name
Senior Business Analyst
Site / Location
Melbourne Support Centre
Ref #
12383059
Entity
Australia Post
Opening Date
07-May-2026
Suburb
Richmond
Work Type
Fixed Term Full Time

Description & Requirements

Help us deliver like never before  

We’re looking for a Senior Business Analyst for a 12 month Fixed Term Contract to join our diverse, talented and innovative digital technology team who together are helping our customers and communities build a better future. Together, we design, build and maintain products, services and experiences that Australian's love and trust, while delivering a sustainable future for Australia Post, and you could be part of that.  


We're empowered to deliver for our teams and to delight our customers. We provide an inclusive and supportive environment that nurtures talented people, trusts our teams to deliver their best, and leverages modern work practices and technologies. It's an unexpectedly dynamic and collaborative culture that feels more like a start-up than a 213-year old icon.  

 

What you’ll deliver with us 

Role Description

Business analysis enables an enterprise to articulate needs and the rationale for change, and to design and describe solutions that can deliver value.

Business analysis is performed on a variety of initiatives within an enterprise. Business analysis may be performed within the boundaries of a project or throughout enterprise evolution and continuous improvement.

Experience

  • 4-8 years in a business analysis role.
  • Supervision of 1-4 other business analysts.
  • Analysis of changes of large scale and complexity.
  • Acting independently on initiatives of medium scale or complexity.
  • Use of modelling and analysis tools.
  • Transport and logistics.
  • Introducing change into large and complex enterprises.
  • Working with transformation projects and teams.

Accountabilities

Business Analysis includes accountability for a range of activity.

  • Plan business analysis
  • Plan the business analysis approach.
  • Estimate business analysis effort.
  • Communicate plans to stakeholders.
  • Monitor progress.
  • Adapt plans in response to new information.

 

  • Elicit and communicate
  • Investigate the business to understand its environment, functions, and needs.
  • Build a shared understanding of business needs and potential solutions.
  • Facilitate collaboration and negotiation between stakeholders.


We’re delivering together 

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees. 

We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees. 

We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace.  If you have any questions about accessibility, please contact our Diversity & Inclusion team on inclusivecareers@auspost.com.au.

See and hear what it's like to be part of our teams in digital tech: