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Australia Post respectfully acknowledges the Traditional Custodians of Ingham, the Nywaigi People, and pay our respects to Elders past, present and emerging.
 

Are you Mob?
We encourage Aboriginal and Torres Strait Islander peoples to apply. If you’d like to have a yarn about the role or any cultural considerations, please email InclusiveCareers@auspost.com.au. Kimberli, our Indigenous Careers Partner and a proud Maluilgal, Kaurareg and Kulkalgal woman, will be happy to connect and support you.

About the role

As our Retail Post Office Manager, you’ll lead the Ingham outlet to deliver excellent customer service, drive business performance, and support your team to thrive.

What's on Offer

• Salary, $102,089 
• + Annual District Allowance from $1,210 
• + 2 extra days of annual leave
• Access to "Post Perks" – discounts on fuel, groceries, tech, travel and more

Key responsibilities

• Lead and support your team to meet performance and service goals
• Manage financials, grow revenue, and ensure compliance
• Improve operations including mail processing, PO Box services, and inventory
• Identify opportunities and implement solutions to enhance business outcomes

About you

• Strong leadership and customer service experience
• Skilled in retail operations and financial management
• Confident communicator and change leader
• Passionate about community connection and team success

We’re delivering together

We are committed to keeping the local community connected  and encourage applications from people of all backgrounds, identities, and lived experiences — including Aboriginal and Torres Strait Islander peoples, people with disability, LGBTQIA+ communities, people of all genders and ages, and those from refugee and migrant backgrounds.

We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace.  If you have any questions about accessibility, please contact our Diversity & Inclusion team on inclusivecareers@auspost.com.au.