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Australia Post respectfully acknowledges the Traditional Custodians of the land on which Katherine stands, the Jawoyn, Dagoman, and Wardaman peoples, whose ancestral lands converge in this region. We pay our respects to Elders past and present, and extend that respect to all First Nations peoples, including emerging leaders.

We’re committed to keeping the local community in Katherine connected and welcome applications from people of all backgrounds, identities and lived experiences — including Aboriginal and Torres Strait Islander peoples, people with disability, LGBTQIA+ communities, people of all genders and ages, and people from refugee and migrant backgrounds.

Are you Mob?
Email InclusiveCareers@auspost.com.au and Kimberli, our Indigenous Careers Partner and a proud Maluilgal, Kaurareg and Kulkalgal woman, will connect for a yarn and help with any cultural or role-related questions.

About the job

If you’ve worked in a fast‑paced retail, banking or hospitality environment and you’re ready for a fresh start, this could be the perfect opportunity for you.

Every year, around one million customers walk into our Post Offices. Our retail team make sure every one of them has a great experience and we make sure you’re supported with a welcoming team, ongoing training and plenty of career development opportunities.

This role starts as casual, with a strong chance of moving into a part‑time position around mid‑year.

Role details

• Pay rate, $40.68 / hour (includes the casual loading of 22.5%) + 12% superannuation
• + District allowance from $7140 annually 
• + Up to 50% Air Conditioning subsidy
• Extensive training for 12 weeks (approx. 5 hrs/day), rotating roster Monday–Friday between 8:45am–5:06pm
• Starts casual, with an anticipated move to permanent part‑time of 25 hours / week around mid‑year. 
• In a permanent position, you will also be eligible for an extra 7 days of paid leave per year (5 weeks total)

You'll be:

• Performing sales and service transactions with customers and local small businesses
• Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS)
• Conducting Identity services including Passport application interviews
• Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities
• Assisting customers with mail and parcel lodgements 
• Building rewarding relationships with customers by understanding their needs

About you

You're friendly, enthusiastic, reliable and you love working in a team environment. You're ready to put the customer at the centre of everything you do to help make a difference in your community. You'll also:

• Have experience in a fast paced retail, hospitality, banking, or similar environment
• Are competent with Point of sale (POS) and cash handling
• Be fit to lift, up to 16kgs of mail/ parcels regularly and stand for your shift
• Hold valid working rights 

How we'll deliver for you

• Long‑term investment in your development through training and support
• A workplace where everyone feels they belong and can be themselves
• Wellbeing support, recognition, and perks through Post Perks and more

We're delivering together

Australia Post is a Disability Confident Recruiter, and we’re committed to an inclusive, accessible recruitment process. If you have questions about accessibility, contact our Diversity & Inclusion team at inclusivecareers@auspost.com.au.

See what a day in the life on the Retail Team at Australia Post looks like: