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Turn data into insight that improves how our network operates

Australia Post is delivering like never before. Across Network Operations, trusted reporting and clear insights are critical to keeping the network safe, efficient, and customer‑focused.

We’re looking for a Reporting Insights Analyst to help deliver high‑quality reporting and actionable insights that support smarter decisions across our logistics network.

About the opportunity   

This role sits within Network Operations and focuses on delivering trusted reporting, actionable insights, and advanced analytics across first, middle, and last mile operations.

This is not a “just reporting” role. You’ll help shift reporting towards insight‑led and forward‑looking analytics, using trends, patterns, and predictive signals to explain performance, highlight risks, and identify improvement opportunities.

You’ll build and maintain dashboards and reporting frameworks that support operational performance, delivery partner management, and business transparency. You’ll also support the adoption of AI‑enabled and predictive analytics by preparing high‑quality, well‑governed data and reporting solutions that can be used across the network.

Your work will help teams understand what is happening, why it is happening, and what to do next supporting better decisions without compromising safety, service, or customer experience.

What makes our team different?

We don’t just analyse data; we solve real-world problems. Our team is always looking for smarter, faster, and more efficient ways to work, whether that means automating manual processes, streamlining workflows, or finding creative solutions to everyday challenges. If you love improving how things get done and thrive on making a tangible impact, you’ll fit right in.

This is a hands‑on role for someone who enjoys solving real problems, working across teams, and continuously improving how data is used day to day.

What you’ll deliver with us

About you

You’re an analytical thinker who enjoys turning data into insight, not just producing reports.

You care about clarity, accuracy, and usability, and you enjoy working with both technical teams and operational stakeholders. You’re curious, practical, and comfortable working in a fast‑paced environment where priorities can change.

You’re motivated by improving how data is used day to day and helping teams make better, more informed decisions.

You’ll also need   

• Proficiency in GitLab pipelines for deployment and version control. (2 Years)

How we’ll deliver for you

At Australia Post, we believe in investing in our people and fostering a supportive and inclusive work environment. Here’s how we’ll deliver for you:

• Career Development: We offer opportunities for professional growth and development, helping you to build a rewarding career.
• Work-Life Balance: We understand the importance of work-life balance and offer flexible working arrangements to support your personal and professional needs.
• Employee Wellbeing: We prioritize the wellbeing of our employees, providing resources and support to ensure a healthy and safe work environment.

We're delivering together

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live, and gather as employees.

We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders, and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees. We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. If you have any questions about accessibility, please contact our Diversity & Inclusion team on inclusivecareers@auspost.com.au.