Australia Post Home Page

Help us deliver a better tomorrow
Australia Post is delivering for all Australians. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. 

About the opportunity 

This is an opportunity to step into a commercially focused advisory role where you’ll partner closely with operational leaders and influence real business outcomes for teams across the enterprise.  This will be a full time 12 month fixed term contract.

What you’ll deliver with us 

You’ll deliver timely, practical and commercially sound HR advice that empowers leaders to confidently manage their teams and resolve people matters effectively. You’ll work closely with operational leaders, internal HR specialists and external stakeholders to diagnose issues, guide resolution pathways.

You’ll also 

• Provide expert advice and coaching on complex employee relations cases, enabling leaders to manage performance, conduct and workplace concerns effectively.
• Investigate and triage cases thoroughly, determining appropriate resolution pathways or escalation in line with the service delivery framework.
• Navigate HR policies and Industrial Instruments to make informed, commercially sound recommendations.
• Support leaders through organisational change processes and serious, time-sensitive workplace incidents.

About you 

You’re a trusted and commercially minded HR professional who thrives in a fast paced, complex environment.  You’re comfortable navigating ambiguity, balancing competing priorities and making clear decisions that support both operational outcomes and compliance obligations.

You’ll also need 

• Demonstrated experience providing expert HR/IR advice, including interpretation of HR policies and Industrial Instruments.
• Strong working knowledge of Australian workplace relations legislation and associated compliance risks.
• Experience operating within a large, complex organisation and influencing stakeholders at all levels.
• Proven ability to manage casework in a high-volume service environment, ideally using case management systems such as ServiceNow.
• Tertiary qualification in HR, Law, Business, Commerce or related subject is preferred or equivalent experience
• Previous experience within an HR Advisory or Partnering role 

How we’ll deliver for you

• Join one of the most culturally and linguistically diverse workforces in Australia, with people of all ages, genders and walks of life
• We deliver on our values of Trust, Inclusivity, Empowerment and Safety every day. They’re the TIES that bind our team together
• Immerse yourself in the AP Way – where every single team member partakes in a learning module to help understand the vital role we play in delivering on our strategy and purpose

We’re delivering together

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.

We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees.

We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace.  If you have any questions about accessibility, please contact our Diversity & Inclusion team on inclusivecareers@auspost.com.au.