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General information

Payroll Capability Specialist
Site / Location
Melbourne Support Office
Ref #
Australia Post
Opening Date
Work Type
Permanent Full Time

Description & Requirements

Help us deliver like never before  

We’re looking for a Payroll Capability Specialist to join our diverse, talented and innovative digital technology team who together are helping our customers and communities build a better future. Together, we design, build and maintain products, services and experiences that Australian's love and trust, while delivering a sustainable future for Australia Post, and you could be part of that.  


We're empowered to deliver for our teams and to delight our customers. We provide an inclusive and supportive environment that nurtures talented people, trusts our teams to deliver their best, and leverages modern work practices and technologies. It's an unexpectedly dynamic and collaborative culture that feels more like a start-up than a 213-year old icon.  


What you’ll deliver with us

The Payroll Capability Specialist sits within the Corporate Applications Technology team and is responsible for the technical configuration aspects of the payroll system. This includes ensuring that the system is configured correctly, and that data is accurately processed. 

The specialist also provides technical support to the Payroll business team and 

collaborates with the broader technology teams to ensure that the system is properly 

integrated with other systems.


The Payroll Capability Specialist is Responsible for:

  • Configure and maintain the SAP HR Payroll system to ensure accurate and timely payroll processing.
  • Provide technical support to the HR team in the use of the payroll system.
  • Collaborate with the broader technology teams to ensure proper integration of the payroll system with other systems.
  • Monitor system performance and troubleshoot technical issues.
  • Keep current with new developments in the field and recommend improvements to the system.
  • Monitor support ques and ensure tickets are regularly updated.
  • Document all configuration changes. 
  • Run knowledge transfer sessions with the immediate team and other relevant stakeholders.


You'll Need:

  • At least 3 years of experience in SAP HR Payroll system configuration and Maintenance.
  • Proven experience managing and resolving production tickets and incidents in a technical support role. 
  • Strong technical skills and knowledge of SAP HR Payroll system including:

▪ Organisational Management 

▪ Payroll Schema

▪ Time Evaluation Schemas

▪ Configuration of HR related Infotypes

  • Excellent problem-solving and analytical skills
  • Effective communication and collaboration skills
  • Experience with SAP Payroll ECC6 Public Sector solution
  • Experience with SuccessFactors, SAP S/4 Hana is desirable


*Please note: Our Melbourne Support Office is relocating to 480 Swan Street, Richmond from June 2024. The custom-built space and its new workstations, social spaces, technology, other inclusions and amenities gives us the opportunity to support your ever-evolving ways of working.


Some things you’ll love about our new Melbourne Support Office:


  • The variety of workstation types created to help facilitate collaboration and individual work.
  • Technology enabled for hybrid working to support our people do their best work.
  • Our social spaces including wellness zone, communal lunch room, terraces and satellite café.
  • Our partnership with STREAT for our ground-floor café.
  • Carpark and end of trip facilities with lockers, bike parking, repair stations, showers and beauty services.
  • How we’ve embedded sustainability into our move and across the new development.
  • Our acknowledgement and celebration of indigenous culture in our new space.
  • Our new neighbourhood boasting nearby cafes, lunch-spots, parks, childcare and medical services.


We’re delivering together 

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees. 

We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees. We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace.  If you have any questions about accessibility, please contact our Diversity & Inclusion team on

See and hear what it's like to be part of our teams in digital tech: