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General information

Name
Learning Partner
Site / Location
Melbourne Support Centre
Ref #
12369959
Entity
Australia Post
Opening Date
14-Apr-2025
Suburb
Richmond
Work Type
Permanent Full Time

Description & Requirements

Help us deliver a better tomorrow
Australia Post is delivering for all Australians. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.  


About the opportunity  

Sitting within our Parcel, Post & eCommerce team, the role of a Learning Partner is key in helping to drive capability development and empowering teams for success.  This role will shape targeted technical and behavioural learning programs, collaborate across the business unitand bring strategic plans to life through transformational thinking. With clear success measures guiding program delivery, you'll help build the future of learning while managing vendors and driving impactful change.
 

What you’ll deliver with us  

  • Identify capability needs and gaps to effectively plan and manage the program of learning and development activities to support the execution of PPECS strategy
  • Design, develop and maintain practical and effective learning programs & resources (Including online resources)
  • Design & execute embedding practices with leaders to ensure desired behavioural change is embedded
  • Counsel & coach team leaders on the development of employees to ensure best use of their capabilities and qualifications, as well as influencing future development to best serve the organisation's interests.
  • Collaborate with Enterprise Capability to ensure consistent messaging & alignment of capability programs
  • Support the execution of AusPost strategy within PPECs via transformational thinking eg. Account Manager of the future
     

About you  

You're a forward-thinker who thrives in transformation, bringing fresh perspectives to help teams navigate change. With a strong understanding of learning design principles, you create impactful development programs that drive capability growth. Technically savvy and highly engaged, you build strong relationships across leadership teams, leveraging access and influence to shape meaningful learning outcomes.


You’ll also need   

  • Extensive experience managing capability development
  • Experience working alongside sales teams (preferred)
  • Experience working within a customer focussed environment that is undergoing significant transformation
  • Strong attention to detail and the ability to effectively manage projects and changing priorities


How we’ll deliver for you

  • Join one of the most culturally and linguistically diverse workforces in Australia, where we’re all ages, genders and come from all walks of life.
  • We deliver on our values of Trust, Inclusivity, Empowerment and Safety every day. They’re the TIES that bind our team together.
  • We offer a great range of benefits, including a focus on work-life balance & flexibility, career development opportunities, and exclusive discounts through our Post Perks program.
     

We’re delivering together 

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees. 

We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees. We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace.  If you have any questions about accessibility, please contact our Diversity & Inclusion team on inclusivecareers@auspost.com.au


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