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General information

Identity Engineer - AccessNow
Site / Location
Melbourne Support Office
Ref #
Australia Post
Opening Date
Work Type
Permanent Full Time

Description & Requirements

Help us deliver like never before  

We’re looking for a Identity Engineer - Access Now to join our diverse, talented and innovative digital technology team who together are helping our customers and communities build a better future. Together, we design, build and maintain products, services and experiences that Australian's love and trust, while delivering a sustainable future for Australia Post, and you could be part of that.  

We're empowered to deliver for our teams and to delight our customers. We provide an inclusive and supportive environment that nurtures talented people, trusts our teams to deliver their best, and leverages modern work practices and technologies. It's an unexpectedly dynamic and collaborative culture that feels more like a start-up than a 213-year old icon.  


What you’ll deliver with us

      As our Identity Engineer (Access Now) you are responsible for the development, maintenance and implementation of enterprise Identity and Access Management solutions and supporting tooling that enable the Australia Post workforce. The Senior Identity Engineer estimates and executes systems development work to time, budget and quality targets in accordance with both internal Architectural and Security standards and Industry best practice. You will be delivering technical excellence in to an operational identity environment. The platform identity services you work on ultimately enable security contracts such as user lifecycle management, birthright provisioning, user access review, password reset and reporting.

You will also resolve technical development issues that may arise during the whole development lifecycle and works closely with Australia Post Architecture to develop detailed designs and system specifications for solution implementation and future integration activities. This role also mentors and coaches junior technical and support resources, upskilling them in development practices and supporting them in their career development objectives. You will occasionally have Product Owner - Identity Governance delegate responsibility.

You’ll also   

  • Lead the enhancement of identity platform: SailPoint and the services it supports including service management.
  • Responsible for the delivery of engineering solutions to AccessNow (Identity Governance & Administration) platform and technical consulting 
  • Provide technical consulting and leadership to both mature the function in BAU and deliver robust work products for projects that align to design standards, patterns and identity strategy.
  • Maintain awareness of internal and external standards and compliance obligations and drives platform compliance to these standards/obligations.
  • Work closely with the external stakeholders including the Manager of Identity Engineering, Product Owner Identity Governance, Principal Identity Architect, Head of IAM and Identity Partnership & Enablement Manager as well as vendor customer success managers externally.
  • Actively maintains knowledge with regards best practice and industry direction for both identity technologies and across the wider IAM domain.
  • Represents the Identity Engineering team in line with expectations, namely accountable and level of subject matter expertise.
  • Work on this BAU delivery role and shape this function at Australia Post.

About you  

You are a collaborative individual who can bring a positive culture to a dynamic team. We are very customer focused at Australia Post so we are looking for someone who demonstrates consideration of customer needs and customer experience targets, as driven by business requirements and can articulate both technical and non-technical consequences. A certification in SailPoint technologies is desirable.

You’ll also need   

  • Minimum 5 years of identity engineering or identity solution consulting experience with domain knowledge, secondary technology experience with Azure is critical.
  • Delivery experience across Identity products, primarily SailPoint IdentityIQ and supporting technologies. Microsoft Entra, CyberArk and Auth0 skills are highly desirable.
  • Experience in working in and managing supporting cloud technologies for the Identity solution
  • Proven knowledge of version control and code management technologies (eg. GitLab)
  • Experience in development and maintenance of scripting languages.
  • Proficiency with workload management and delivery tooling (eg. Jira) and methodologies
  • Background in delivering and supporting critical business services in a medium to large enterprise.

How we’ll deliver for you  

  • Join one of the most culturally and linguistically diverse workforces in Australia, where we’re all ages, genders and come from all walks of life.
  • We deliver on our values of Trust, Inclusivity, Empowerment and Safety every day. They’re the TIES that bind our team together.
  • Immerse yourself in the AP Way – where every single team member partakes in a learning module to help understand the vital role we play in delivering on our strategy and purpose.

We’re delivering together 

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees. 

We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees. We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace.  If you have any questions about accessibility, please contact our Diversity & Inclusion team on

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