Australia Post Home Page

Join Australia Post in Delivering Like Never Before

At Australia Post, we are proud to be delivering for our communities, our environment, and our people. We’re moving forward, and we want you to be a part of the journey. As part of our expanding team, the Gold Coast Parcel Facility (GCPF) is looking for an experienced Facility Manager to lead the operational activities within the facility, driving innovation, cost-efficiency, and customer satisfaction.

About the Opportunity

As the Facility Manager, you will be responsible for leading and integrating the operations within  GCPF. You’ll focus on safety, service, cost management, and performance, ensuring compliance and actively driving change initiatives to optimise the use of assets and resources.

Key Responsibilities:

•    Oversee all operational activities within the facility, ensuring safety, compliance, and performance targets are met.

•    Lead the team through change initiatives, implementing efficiency programs to drive cost savings and innovation.

•    Foster a culture of continuous improvement by applying Lean principles and the One Team methodology.

•    Engage, influence, and secure active support from stakeholders to achieve business outcomes.

•    Manage the facility budget, identify cost savings opportunities, and ensure optimal use of resources.

•    Develop and maintain a “customer-first” service culture, improving customer satisfaction and depot performance.

•    Prioritize safety, wellbeing, and employee engagement, building a supportive and productive workplace.

What You’ll Bring:

•    Proven operational leadership experience in a large, complex organisation.

•    Strong experience in industrial relations and managing change within a consultative environment.

•    Ability to lead, motivate, and develop teams to achieve performance and safety standards.

•    Experience in planning, budgeting, and implementing cost-saving initiatives.

•    Understanding of HR, WHS, and financial tools to drive effective decision-making.

•    Exceptional interpersonal and communication skills to build strong relationships with stakeholders at all levels.

About You: We are looking for someone who is motivated, strategic, and able to bring out the best in people. You’ll have a demonstrated ability to lead diverse teams, manage conflict, and drive change in a fast-paced environment. You’ll have experience in logistics, retail, or operations and be capable of fostering positive outcomes through collaboration and leadership.

What We Offer:

•    Collaborative and supportive team environment.

•    Strong career development and mentorship opportunities.

•    A workplace where you feel valued, supported, and able to bring your authentic self to work.

How We’ll Deliver For You

•    Competitive salary and benefits.

•    Career development and leadership opportunities.

•    A workplace that is diverse and inclusive for everyone.

Our Cultural Values – TIES At Australia Post, our culture is rooted in the principles of trust, inclusivity, empowerment, and safety. We prioritize the wellbeing of our employees and foster an environment where everyone can thrive.

Australia Post is an Equal Opportunity Employer We embrace diversity and are committed to creating an inclusive workplace. We encourage applications from people of all ages, genders, and backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disabilities, LGBTQIA+ individuals, and refugees. If you need assistance with accessibility or have any questions, please reach out to our Diversity & Inclusion team at inclusivecareers@auspost.com.au.

Apply now and join us in delivering together.

See and hear what it's like to work with us in our warehouses: