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Australia Post is delivering for all Australians. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.  

About the opportunity  

Our Retail Operations team is at the heart of connecting with customers and communities across the country. We’re looking for a dynamic Executive Assistant to partner with and support two General Managers – Retail Operations, helping them deliver excellence every day. Your role will be pivotal in ensuring seamless coordination and enabling the effectiveness of the leadership team.
 
This role is open to Melbourne and Sydney  

What you’ll deliver with us  

In this newly created role, you will report directly to two General Managers and work closely with their leadership team. As a trusted partner, you’ll provide high-level administrative, operational, and coordination support. You’ll manage calendars, correspondence, and key business processes while driving actions and initiatives that support people, capability, and operational priorities. Success in this role means staying one step ahead in a fast-paced, collaborative environment where no two days are the same.

You’ll also   

• Manage the administrative functions for the GMs including diary management, meetings, travel arrangements, etc
• Build and establish proactive relationships and networks with people across different locations, levels, and departments
• Keep the team in sync by managing business rhythms and driving clear, timely communication that ensures every initiative runs like clockwork
• Navigate multiple demands with ease, delivering exceptional outcomes for stakeholders through a cooperative and solutions-focused approach
• Deal professionally and discretely with confidential and sensitive information/ matters

About you  

You’re proactive, resourceful, and ready to make an impact. You have proven experience supporting multiple senior leaders and thrive in a fast-paced, dynamic environment. Confident and influential, you take initiative to guide conversations and manage expectations to achieve the best outcomes. Flexible, dependable, and highly organised, you build strong, collaborative relationships and keep things moving seamlessly.

You’ll also need   

• Extensive knowledge and experience in providing a full range of administration support functions to multiple senior executives with strong calendar, travel and event coordination skills.
• Ability to think creatively and laterally and consistently show a positive attitude to work, problem solving and collaboration
• Advanced organisational skills and ability to manage conflicting priorities, planning and supporting events such as department meetings and conferences
• Experience working in a demanding environment with a high attention to detail 
• High degree of proficiency with standard software applications e.g. MS Outlook, MS Word, MS Excel, SharePoint, MS PowerPoint.

How we’ll deliver for you

• We offer a great range of benefits, including a competitive salary, a focus on work-life balance & career development opportunities, and exclusive discounts through our Post Perks program.
• Join one of the most culturally and linguistically diverse workforces in Australia, where we’re all ages, genders and come from all walks of life
• We deliver on our values of Trust, Inclusivity, Empowerment and Safety every day. They’re the TIES that bind our team together

We’re delivering together 

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees. 

We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees. 

We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace.  If you have any questions about accessibility, please contact our Diversity & Inclusion team on inclusivecareers@auspost.com.au.

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