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Help us deliver like never before

Australia Post is delivering like never before. From first mile to last mile, data is at the heart of how we design, operate and improve our network. We’re building stronger, data‑driven capabilities across Network Operations and we’re looking for a Data Solutions Analyst to help make that happen.

About the opportunity   

Welcome to our world where things move fast, priorities shift quickly, and data is the engine powering it all.

We’re a high-energy, fast-paced team operating and driving Australia Post’s digital transformation towards predictive, automated and AI insights driven future. If you’re someone who thrives in a dynamic, agile environment, enjoys solving complex problems, and can balance structure with speed, this is the role for you.

This role owns the development and delivery of short-term forecasts and shapes the long‑range and will be seen as a key enabler for our business transformation. The role is accountable for forecast accuracy, bias management, scenario modelling and governance, supporting strategic, commercial and operational decision‑making across Network Operations.

What makes our team different?

We don’t just analyse data; we solve real-world problems. Our team is always looking for smarter, faster, and more efficient ways to work, whether that means automating manual processes, streamlining workflows, or finding creative solutions to everyday challenges. If you love improving how things get done and thrive on making a tangible impact, you’ll fit right in.

About the role

In this role, you will play a key part in developing, implementing, and enhancing advanced cost to serve and profitability analytics to support Network Operations. You will help deliver, own and continuously improve cost‑to‑serve and profitability analytics, providing auditable, reconciled and decision‑ready cost insights across the end‑to‑end logistics network.

With a strong focus on governance and scalability, you’ll help ensure our data solutions remain robust, trusted, and adaptable to changing business needs. You’ll also work in line with the ethical standards and values of Australia Post, contributing to a safe, customer‑focused, and wellbeing‑driven workplace.

This role sits within Network Analytics and focuses on building scalable data solutions that explain cost, performance, and profitability across the network. You’ll work closely with operational, finance, and planning teams to turn complex data into clear, actionable insights that support better decisions.

Your work will help Australia Post understand where costs are incurred, what drives them, and how the network can improve without compromising safety, service, or customer experience.

This is a hands‑on role for someone who enjoys solving real problems, working across teams, and continuously improving how data is used day to day.

What you’ll deliver with us

• Develop and enhance cost‑to‑serve and Cost of Fulfilment (COF) analytics across Network Operations & activity‑based costing (ABC) application to the right grain for Optimisation and effective business decisions
• Build scalable, trusted analytics platforms and tools that provide visibility into end‑to‑end cost drivers

• Develop scalable analytics tools and dashboards supporting cost performance, variance analysis and scenario modelling
• Deliver clear, actionable insights to stakeholders across Network Operations, Finance, and Planning
• Ensure analytics solutions support safety, service quality, and customer experience outcomes

About you

We’re looking for a pragmatic, commercially minded analyst who enjoys working at the intersection of data, operations, and decision‑making. You’re someone who can turn complex cost data into clear, trusted insights, partner confidently with operational teams, and focus on outcomes that improve efficiency without compromising safety, service, or customer experience. You’re technically capable, but business‑led, and motivated by using data to make a real difference across a large, complex logistics network.

You’ll also need   

• Proven ability to translate complex data into clear, practical insights
• Experience working with cloud‑based data and analytics platforms (e.g. GCP / BigQuery) (2 years)
• Strong SQL skills and experience with data visualisation tools such as Tableau or Looker (2 years)

• A collaborative mindset and strong stakeholder engagement skills
• Proficiency in GitLab pipelines for deployment and version control (2 years)

How we’ll deliver for you

At Australia Post, we believe in investing in our people and fostering a supportive and inclusive work environment. Here’s how we’ll deliver for you:

• Career Development: We offer opportunities for professional growth and development, helping you to build a rewarding career.
• Work-Life Balance: We understand the importance of work-life balance and offer flexible working arrangements to support your personal and professional needs.
• Employee Wellbeing: We prioritize the wellbeing of our employees, providing resources and support to ensure a healthy and safe work environment.

We're delivering together

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live, and gather as employees.

We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders, and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees.

We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. If you have any questions about accessibility, please contact our Diversity & Inclusion team on inclusivecareers@auspost.com.au.