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Being in a business support role at Australia Post means helping our people deliver for every Australian. Just like our Posties, you’re still the people behind every parcel. Whatever your team or role, you’re helping grow our people, grow our business and making a lasting impact on the Australian community. You’ll find a culture of connection in our great people and the flexibility to balance work with life outside of it. 

About the opportunity  

This is an opportunity to join Australia Post’s Corporate Communications team, supporting strategic communications for Enterprise Services, our Technology, Data and AI business unit. Reporting to the Senior Communications Manager, you will help deliver clear, effective communications that connect our people to key business priorities, major transformation programs and the future direction of Australia Post. 

In this two-year fixed-term role based in Richmond, Melbourne, you will work closely with senior leaders across Enterprise Services to turn complex technology, data and business priorities into communications that are clear, consistent and engaging. You will partner with stakeholders across the business, support leadership communications, develop content across multiple channels and contribute to key events including Town Halls and leadership forums. 

In this role, you will: 

• Support the Senior Communications Manager to plan, develop and deliver communications for Enterprise Services. 
• Develop communication plans, messages and content that support strategic priorities, transformation programs and leadership engagement. 
• Build trusted relationships with senior leaders, project teams and communication colleagues across Australia Post. 
• Translate complex technology, data and AI initiatives into clear, relevant and engaging communications for internal audiences. 
• Create written, visual and multimedia content for a range of channels, including digital, video and leadership communications. 
• Support key internal events, including Town Halls and leadership forums, through planning, messaging and content development. 
• Identify and develop stories that showcase the work, impact and people of Enterprise Services.

About you  

You are an experienced communications professional with strong judgement, excellent writing skills and the ability to build trusted relationships in a complex organisation. You are confident working with senior stakeholders, comfortable managing competing priorities and able to turn business priorities into communications that are simple, purposeful and effective. 

You will bring: 

• Experience in corporate, internal or business unit communications within a large, complex organisation. 
• Strong experience developing, delivering and evaluating communication plans that support business priorities and change initiatives. 
• Excellent written, verbal and presentation skills, with the ability to simplify complex information without losing meaning. 
• Experience creating content across a range of channels, including digital, visual and video communications. 
• Strong stakeholder management skills, with the ability to influence, advise and collaborate with senior leaders and business partners. 
• Strong planning and project management skills, with the ability to manage multiple priorities and deliver to tight timeframes. 
• Experience or interest in technology, data, AI, retail, logistics or transformation environments will be highly regarded.

What else is in it for you? 

• Bring your whole self to work every day and be met by a welcoming bunch of people who respect and support you 
• Flexible and hybrid working arrangements, like the opportunity to work from home two days per week 
• Opportunities for growth and development through formal programs or mentorship 
• Exclusive team member discounts and offers for more cash in your pocket, evolving policies for flexible working, leave types and access to health and wellbeing resources

All walks, one route 

It takes a lot of us to deliver for every Australian – and it’s important to us that our people behind the parcels reflect the people receiving them. We come from all walks. Different backgrounds, different ages, different genders, different sexualities and different abilities, but we all believe in the same purpose.    

We welcome people all ages, genders and backgrounds – including Aboriginal and Torres Strait Islander peoples, people with disability, LGBTQIA+ communities, and refugees. We’re a Disability Confident Recruiter, committed to making our hiring process and workplace inclusive and barrier-free. We’re also working hard to remove bias and build a gender-equitable experience for everyone who joins us. If you’ve got questions about accessibility, reach out to our Diversity & Inclusion team at inclusivecareers@auspost.com.au or on 03 8737 9415. 

See and hear what life is like in business support: