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General information

Cloud Operations Manager- CoE
Site / Location
Melbourne Support Office
Ref #
Australia Post
Opening Date
Work Type
Permanent Full Time

Description & Requirements

Help us deliver like never before

Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.

Digital, Technology & Data is at the core of Australia Post’s transformation. This business unit is empowered to delight our customers, while delivering a sustainable future for Australia Post. We provide an inclusive and supportive environment that nurtures talented people, trusts our teams to deliver their best, and leverages modern work practices and technologies. It's an unexpectedly dynamic and collaborative culture that feels more like a start-up than a 213-year old icon.  

And we’re always on the lookout for passionate, purpose-driven people to join our team.  

About the opportunity

A leader in the Cloud Engineering Team, ensuring the Monitoring, Observability, Reporting and DevOps/Automation practices are in place to underpin and support Australia Posts Cloud Platforms and Products. An important part of the Cloud Engineering Team, responsible for ensuring overall Strategy of the Cloud Engineering Team is aligned with Post 26 objectives. 

The Cloud Operations Manager will ensure maximum value and efficiencies are being delivered by our partners and also partake in Go to Market activities keeping in mind Strategic goals.

You’ll also

·  Establish and run shared Cloud Capabilities and Codified Patterns via a Service Catalog and Templates.

·  Be responsible for establishment of a Cloud Observability Framework to ensure Peak visibility of Cloud Platforms and Workloads to provide key Business and Technical Insights.

·  Monitor and Report on Cloud Platforms, Products and SaaS services to ensure services are Operational to agreed SLAs and contracts.

·  Ensure toolsets are optimised to ensure all Cloud Workloads internal and external (SaaS) are compliant.

·  Work with Internal Stakeholders to ensure the value and mindset of a Cloud first adoption is realised and with External Vendors and Partners to ensure maximum value is realised and delivered for Australia Post.

About you

·  Proven experience in a similar role, within a similar sized organisation, with proven ability to navigate complex corporate environments.

·  Experience with GCP, Microsoft Azure, AWS based cloud platforms, including managing vendors.

·  Proven experience building and maintaining cloud platform management practices to continually optimise for cost, security, performance and availability.

·  High level of Senior Management engagement experience and ability to negotiate at a Senior level on a wide range of issues and subjects.

·  Ability to work collaboratively with Internal and External Stakeholders to deliver quality business outcomes. 

·  Ability to manage Cloud Risks in a timely, efficient and proactive manner. 


You will have exceptional analytical thinking, problem-solving, and decision-making abilities with experience working with extended teams including those outside of direct reporting structures. 

We’re delivering together

Our diverse and inclusive workplaces bring out the best in our people. We're all ages, genders and abilities, and we come from all walks of life. That’s how we deliver for Australia - together. We believe our business should reflect the diverse communities we operate in. 

We encourage applications from all backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability and Ex Defence Force. 

We acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees, and recognise their continuing connection to land, water and community. We pay respect to Elders past, present and emerging. 

Australia Post is committed to providing an inclusive and barrier-free workplace and encourages the implementation of workplace adjustments for team members with disability at all stages of their career.  If you have any questions, please contact our Diversity & Inclusion team on

One last thing

Research shows that women and people of colour are less likely to apply for roles if they don't meet every qualification. If after reading this, you’re not sure you tick every single criteria box, but have the passion to get behind our purpose, the determination to face a challenge and a willingness to grow and learn, we think you should click that apply button anyway. We're passionate about building a diverse and inclusive team, and love hearing from people like you.