Skip to content

General information

Chief Risk Officer (Sydney or Melbourne)
Site / Location
Australia Post Headquarters
Ref #
Australia Post
Opening Date

Description & Requirements

Help us deliver like never before 

Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.  

About the opportunity  

In response to dramatic social and technological changes affecting Australia, Australia Post has embarked on a rapid transformation of its business model to better suit the needs of its customers and ensure it remains contemporary and relevant. Following the successful delivery of the Future Ready strategy, Australia Post is now beginning the next wave of change which will reposition it as a truly customer focused organisation, with a broad offer beyond communications, and differentiated go-to-market propositions and associated brands. In so doing it must ensure it continues to fulfil its remit to be both commercially successful and to serve the community.

What you’ll deliver with us

Reporting to the Group CFO (GCFO), the Chief Risk Officer (CRO) has the following strategic accountabilities: 

  • Develop the top-of-house risk, compliance, and security settings commensurate with the Australia Post (AP) group strategy ensuring the overall exposure is consistent with the CEO’s guidance 
  • A primary and intergenerational protector of shareholder value, reputation and sustainable capability
  • Provision of advice and counsel to the CFO, CEO, and the Board
  • Protect the rights of customers and other parties we interact with through the role of Chief Privacy Officer
  • Provide guidance and support to our business and the holding businesses accountable for the risks they generate and own

You’ll also

  • Identify, analyse, and mitigate internal and external risks that impact the entire organisation and actively manage risks associated with international expansion
  • Drive Board and Executive dialogue and guidance on Enterprise risk and commercially intelligent insight and behavior appetite, tolerances, profile, and emerging issues
  • Work closely with the Business unit EGMs to ensure risk and compliance management resources are present and capable proportionate to the exposures generated by the business
  • Hold Treasury delegations for funding and financial risk management consistent with Treasury Strategy and Policy
  • Maintain the fit-for-purpose first and second line of defence risk and security management capability
  • Own, create, or influence enterprise governance structures across all risk classes
  • Convene and advise the Integrity Assurance Committee


About you  

  • Demonstrable experience managing multi-million dollar assurance budgets 
  • Experience driving Board and Executive dialogue and guidance on Enterprise risk and commercially intelligent behaviours 
  • Experience leading a professional team that provides first and second line of defence risk and security management services and advice that is fact based, strategically focused, commercially relevant and adds value to the business in the short and long term
  • Experience designing and implementing a risk assessment process to ensure that existing and emerging risks are appropriately identified and managed

How we’ll deliver for you

  • Join one of the most culturally and linguistically diverse workforces in Australia, where we’re all ages, genders and come from all walks of life.
  • We deliver on our values of Trust, Inclusivity, Empowerment and Safety every day. They’re the TIES that bind our team together.
  • Immerse yourself in the AP Way – where every single team member partakes in a learning module to help understand the vital role we play in delivering on our strategy and purpose.


We’re delivering together 

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees. We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees. We are also the largest organisation in Australia to successfully achieve Disability Confident Recruiter status and are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability. If you have any questions, please contact our Diversity & Inclusion team on


One last thing 

Research shows that women and people of colour are less likely to apply for roles if they don't meet every qualification. If after reading this, you’re not sure you tick every single criteria box, but have the passion to get behind our purpose, the determination to face a challenge and a willingness to grow and learn, we think you should click that apply button anyway. We're passionate about building a diverse and inclusive team, and love hearing from people like you.

See and hear more about what it's like to work in business support with us: