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Delivering a customer experience like never before

We’re creating a customer culture that will help us deliver customer experience like never before. We know that when we improve customer culture it helps us not only deliver for our customers, but also truly engages our people by knowing the work they do makes a difference. Being with our customers is not limited to helping Australians post, shop, bank and pay bills. It’s also about helping Australians service their own businesses, keeping millions of people connected and building community resilience.

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Hear from some of our team

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