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General information

Operation Manager, Infrastructure
Site / Location
Melbourne Support Office (relocating to 480 Swan st Richmond, July 2024)
Ref #
Australia Post
Opening Date
Work Type
Permanent Full Time

Description & Requirements

Help us deliver for Australia 

Australia Post is delivering for Australia. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers, and for our people. We’re moving forward and we want you to come along for the ride.


About the opportunity

Reporting to the Head of Building Maintenance & Compliance, you will work in close collaboration with the Group Property peers and our outsourced service provider. You also have the responsibility and accountability for operational and strategic planning, development, implementation, and ongoing management of building maintenance and compliance projects.


These projects are to support the management of Australia Post Group’s national leased and self-owned property portfolio. You will ensure that operational projects within the building maintenance and compliance section of Group Property are delivered in a safe, cost-effective manner, under budget, and within designated timelines whilst achieving and maintaining all minimum compliance standards as per relevant local, state, and national legislation.
What you’ll deliver with us

  • Managing programs such as Parcel Lockers, Vending Machines, My Handy Services & Parcel Hubs to maximise utilisation and continuum of business continuity developing plans for future and current state
  • Ensuring that deliverable services follow the necessary governance and delivery frameworks, and comply with the framework of relevant legislation and Australian standards
  • Developing policies and procedures associated with building maintenance and compliance programs
  • Ensuring effective resource management is undertaken so that all programs of work are resourced with the required expertise and effective business change management is undertaken
  • Escalating emerging risks to program services and ensuring collaboration of any required parties lead to successful outcomes and issues and risk mitigation

About you

  • Bachelor’s degree in Facilities Management, Building Construction, Engineering, or Building Asset Management
  • At least 5 years experience in Minor Works project management or related function  
  • Strong collaboration, communication, and engagement skills
  • Strong Environmental knowledge to drive effective and efficient sustainable programs
  • Experience in computer-based applications e.g. Cougar, MS Excel, MS Access, and presentation software


How we’ll deliver for you

  • Join one of the most culturally and linguistically diverse workforces in Australia, where we’re all ages and genders and come from all walks of life.
  • We deliver on our values of Trust, Inclusivity, Empowerment, and Safety every day. They’re the TIES that bind our team together.
  • Immerse yourself in the AP Way – where every single team member partakes in a learning module to help understand the vital role, we play in delivering on our strategy and purpose.


We’re delivering together 

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees. 


We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees. We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace.  If you have any questions about accessibility, please contact our Diversity & Inclusion team on

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