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Help us deliver like never before  

We’re looking for an Identity Enablement Specialist to join our diverse, talented and innovative digital technology team who together are helping our customers and communities build a better future. Together, we design, build and maintain products, services and experiences that Australian's love and trust, while delivering a sustainable future for Australia Post, and you could be part of that.  
 
We're empowered to deliver for our teams and to delight our customers. We provide an inclusive and supportive environment that nurtures talented people, trusts our teams to deliver their best, and leverages modern work practices and technologies. It's an unexpectedly dynamic and collaborative culture that feels more like a start-up than a 213-year old icon.  

What you’ll deliver with us 

As our Identity Enablement Specialist, you will provide IAM subject matter expertise to Business and Technology projects requiring IAM services. The role enables IAM capability on-boarding to support successful project delivery and drive uptake of Cyber Services IAM services. You will act as the main liaison between projects and the IAM function and requires a deep understanding of both the broader IAM domain and the design, principles and processes of Australia Post’s incumbent IAM solution(s).
 
The Identity Enablement Specialist can advise on IAM standards and best practices to protect Post’s customers, brand and revenue. The Identity Enablement Specialist has a customer service mentality to deliver business outcomes in a secure manner and represents the IAM team within the business.

You’ll also   

• Manage key business and technology stakeholder relationships and act as a key engagement point into the IAM function
• Deliver subject matter expertise (SME) and service capability to project delivery teams to help support business outcomes and ensure the delivery of secure and well managed solutions
• Support the supply and demand of IAM services to large, varied and complex programs and projects
• Represent business stakeholders in terms of their IAM requirements and ensure that IAM services provided/developed are fit for purpose and match the business need.
• Drives the successful transition to production and business as usual (BAU) across people, process & technology for IAM impacts from projects 

About you  

We are seeking a strong communicator who can partner with the business to ensure strong support across Cyber Services stream. Internally you will be collaborating with Service and Account Management teams to support the development, management and execution of robust and secure IAM practices. Ideally you will understand SAP and provide support to end user’s and dependent technology teams. You will engage with external service providers to support project execution.

You’ll also need   

• Demonstrated business analysis experience including requirements documentation, process development / uplift and technical requirements.
• Background working with large and complex projects in IAM consulting, architecture and/or design roles.
• Consulting experience, including to business stakeholders.
• Comfortable working with SAAS solution providers, SAP HR and business solutions.
• Demonstrated experience delivering IAM services. Detailed understanding of IAM principles and disciplines such as identity data sourcing, lifecycle management, role management and user access governance.
• Familiarity with SailPoint Identity IQ, Windows AD, Entra ID, Auth0 and other market leading IAM software solutions is advantageous.
• Minimum 8 years’ experience in the IT industry with at least 5 years in IAM.

How we’ll deliver for you  

• We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment, and safety. We will help you develop your skills and steer along a career path that works for you
• Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day
• We invest in your personal wellbeing, recognise, and reward you for your contribution to our success with Post Perks and more

We’re delivering together 

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees. 

We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees. We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace.  If you have any questions about accessibility, please contact our Diversity & Inclusion team on inclusivecareers@auspost.com.au