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Help us deliver like never before 

Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.  

About the opportunity  

As a Duty Manager at StarTrack, you will be at the forefront of driving operational excellence. This dynamic role gives you the chance to enhance network efficiency and lead the team to achieve outstanding service delivery. You’ll ensure compliance while implementing change and fostering a culture that thrives on safety, customer satisfaction, and continuous improvement. With your leadership, the team will push boundaries to improve performance, drive down costs, and optimize the network.

What you’ll deliver with us  

You’ll be accountable for managing day-to-day operations at the Branch, driving efficient transport operations, and meeting service delivery targets across the board. Reporting to the Facility Manager, your expertise will help guide the team in achieving the highest standards in safety, compliance, and performance.

You’ll also   

•    Lead and implement safety compliance plans across the network

•    Drive cost-saving initiatives and optimise network operations

•    Foster a customer-centric culture, ensuring top-tier service and delivery

•    Manage and improve financial performance, ensuring adherence to budgets

•    Engage with key stakeholders to maintain relationships and deliver on business outcomes

About you  

We’re looking for a passionate leader with a deep understanding of logistics operations, transport compliance, and safety. You’re a proactive change-maker, comfortable leading teams and managing complex operational challenges. Your ability to think strategically, coupled with hands-on problem-solving, will make a significant impact on StarTrack’s success.

You’ll also need   

•    A thorough understanding of Chain of Responsibility (CoR) in a transport context

•    Proven ability to manage operational challenges and drive continuous improvement

•    Strong experience in managing budgets, performance targets, and HR matters

•    Excellent interpersonal and communication skills, with a knack for building relationships

•    At least 8 years of operational management experience, preferably in logistics or transport

•    Work hours: 2:00 PM – 10:00 PM (flexible based on business needs)

How we’ll deliver for you

•    Empowerment: Get the freedom to lead and influence change

•    Development: Career progression and a focus on professional growth

•    Support: Work with a strong, dynamic team that values collaboration

We’re delivering together 

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees. 

We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees. We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace.  If you have any questions about accessibility, please contact our Diversity & Inclusion team on inclusivecareers@auspost.com.au

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