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Help us deliver like never before  

We’re looking for a Senior Project Manager for 12 months fixed term secondment, to join our diverse, talented and innovative digital technology team who together are helping our customers and communities build a better future. Together, we design, build and maintain products, services and experiences that Australian's love and trust, while delivering a sustainable future for Australia Post, and you could be part of that.  

We're empowered to deliver for our teams and to delight our customers. We provide an inclusive and supportive environment that nurtures talented people, trusts our teams to deliver their best, and leverages modern work practices and technologies. It's an unexpectedly dynamic and collaborative culture that feels more like a start-up than a 213-year old icon.  

What you’ll deliver with us 

The senior project manager plans, controls and manages the delivery of IT project(s), or IT component or an enterprise project, over the full project lifecycle (design, build, test, deployment), to meet the agreed business needs, identifying and utilising the necessary IT resources and skills, within agreed parameters of cost, timescales and quality.

• Own and manage the end‑to‑end transition of a large scale transformation program (CXT) from project delivery into BAU operations, ensuring a controlled and low‑risk handover.
• Define and lock down clear roles and responsibilities across Enterprise Services (ES) platform teams, including the delineation between platform and application ownership across SAP, Salesforce, and Adobe.
• Translate transition and operating requirements into a clear Statement of Work (SoW) and partner engagement model, working closely with SI and delivery partners.
• Lead and manage the onboarding of transition resources, ensuring they are set up for success and integrated into delivery and BAU teams.
• Support executive and senior leadership by developing, communicating, and socialising the transition plan across ES and broader stakeholder groups.
• Work closely with business  and technology teams to define their responsibilities in the new platform model, including what the business can configure, operate, and manage versus what remains with technology teams.
• Ensure ServiceNow is appropriately configured and transition‑ready, including downstream resolver groups, support models, and supplier integration for the CXT environment.

Strategy Execution and Customer

Other Responsibilities:

We’re delivering together 

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees. 

We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees. 

We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace.  If you have any questions about accessibility, please contact our Diversity & Inclusion team on inclusivecareers@auspost.com.au.